Policies
At GaylaCake, we strive to make your cake the best it can be. Extra care is taken to ensure a good tasting cake that looks great. We do add dowel rods and extra support in tiered cakes, when possible, to increase the integrity of the structure. However, since we can’t control what happens with the cake after it has been picked up, GaylaCake cannot be held responsible for the cake after it leaves our shop. Thank you for understanding and please be careful as you go on your way.
As of June 20th, 2017, GaylaCake requires a 50% deposit for all orders placed. This deposit is only refundable if we are given a 72-hour notice of your order cancellation.
Uniformed Services Appreciation Discount: Effective March 15th, 2018. 10% off given to Uniformed Service Providers (Police, Military, Firemen, Paramedic, Sheriff, etc.). While we appreciate the sacrifices of the families, this discount is only applicable for a person who arrives in uniform.
All orders must be confirmed with a 50% deposit 72 hours prior to the scheduled pick up time. If a deposit is not received on time, the order will not be completed. Changes to this policy will be left to the discretion of the management team.